You must be at least 18 years old to use KnockN Gift. By using our services, you confirm that you can enter into a legal contract.
2. Platform Role
KnockN Gift is a platform that connects customers with local shopkeepers. We do not sell products directly. Shopkeepers are responsible for the quality and legality of their products.
3. Orders & Delivery
Customers can order gifts directly from shopkeepers.
Delivery times may vary depending on the shopkeeper and location.
KnockN Gift is not responsible for delays caused by shopkeepers or delivery partners.
4. Pricing & Payment
Prices are set by shopkeepers and shown on the platform.
Payments must be made through KnockN Gift’s official payment system.
5. Returns & Refunds
No returns or exchanges after acceptance of delivery.
If products are damaged or not as described, report it immediately upon delivery.
6. Shopkeeper Responsibilities
Provide genuine and legal products.
Ensure accurate descriptions and timely delivery.
7. Customer Responsibilities
Provide correct delivery details.
Check the product at delivery time.
8. Prohibited Activities
Selling illegal or counterfeit products.
Fraudulent use of the platform.
9. Limitation of Liability
KnockN Gift is not responsible for product quality or delays. Our liability is limited to the platform fees collected.
10. Governing Law
These Terms are governed by the laws of India. Disputes will be handled in the courts of your city/state.
11. Updates
We may update these Terms anytime. Continued use means you accept the updated Terms.
12. Contact
For questions, contact us at support@knockngift.com.