Privacy Policy KnocknGift

• Personal Information: name, email, phone, billing and shipping addresses.
• Payment Information: processed via secure third‑party gateways; we do not store full card data.
• Account & Order Data: cart/wishlist items, purchase history, order IDs, delivery and tracking details.
• Technical Data: IP address, device, browser, approximate location, pages viewed, and interaction data.

• When you create an account, browse, add to cart, place an order, make a payment, or contact support.
• Via cookies, local storage, pixels, and analytics to remember preferences and improve performance.
• From delivery and payment partners for order fulfillment and fraud prevention.

• Process, deliver, and support your orders; provide order updates and notifications.
• Personalize content, recommendations, and offers; run promotions (opt‑out anytime).
• Improve our Platform, resolve issues, and conduct analytics.
• Detect and prevent fraud, abuse, or violations of our terms.
• Comply with legal obligations and enforce our rights.

• Delivery Partners: address, contact, and order details for fulfillment.
• Payment Processors: to process payments securely; subject to their privacy policies.
• Service Providers: cloud hosting, SMS/email providers, analytics, and customer support tools.
• Legal Authorities: when required by law or to protect users, property, or our rights.
• We do not sell or rent personal information.

• HTTPS/SSL encryption, secure payment gateways, role‑based access, and regular security reviews.
• No method of transmission or storage is 100% secure; we strive to use commercially acceptable means.

• Request access to or correction of your personal data.
• Request deletion of your account and data, subject to legal/contractual obligations.
• Opt‑out of marketing communications via unsubscribe links or by contacting us.
• Withdraw consent where processing is based on consent.

We use cookies to keep you signed in, remember preferences, analyze traffic, and deliver relevant ads. You may disable cookies in your browser; some features may not function correctly without them.

No Exchange or Return after Delivery Check: Customers are requested to inspect the product at the time of delivery. Once you verify and accept the item, no exchange or return will be processed. This does not affect your statutory rights for defective items, warranty claims, or issues required under applicable consumer laws.

• Report delivery damage or incorrect items immediately with photos/videos while the delivery partner is present.
• Perishable or hygiene‑sensitive items may not be eligible for return except for quality defects reported at delivery.

Our Platform may contain links to third‑party websites or apps. We are not responsible for their content or privacy practices. Please review their policies before providing data.

Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child provided data, contact us to delete it.

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards consistent with applicable laws.

We may update this Policy periodically. We will post the new effective date at the top and, where appropriate, notify you via email or in‑app notice.

If you have questions, requests, or complaints, contact us:

• Email: info@example.com
• Phone: +91 98745 63210
• Address: [Add your business address]